Arrived very well packaged / no damage. Well designed / just needed to add a couple pounds of air to front tire and charge the battery. Seat a bit hard for my tastes so I ordered a softer one for 25. The bikes operation is super, and for me I find the Pedal assist level 2 (15 mph) is perfect most of the time. I love the way the motor kicks in after just a couple pedals, and its quite powerful. I like to pedal as its great exercise, but I dont have to exert a lot of effort. Yesterday I rode it uphill against the wind with a small effort, something that would have been quite exhausting without pedal assistance! My only concern is there appears to be ZERO technical support. If you call them you are told you have to email their tech support, and after a couple emails to them I never received an answer. Quite disconcerting! Overall, the bike seems very solid, and I am very happy with it.
Great, solid Bike!
Arrived very well packaged / no damage. Well designed / just needed to add a couple pounds of air to front tire and charge the battery. Seat a bit hard for my tastes so I ordered a softer one for 25. The bikes operation is super, and for me I find the Pedal assist level 2 (15 mph) is perfect most of the time. I love the way the motor kicks in after just a couple pedals, and its quite powerful. I like to pedal as its great exercise, but I dont have to exert a lot of effort. Yesterday I rode it uphill against the wind with a small effort, something that would have been quite exhausting without pedal assistance! My only concern is there appears to be ZERO technical support. If you call them you are told you have to email their tech support, and after a couple emails to them I never received an answer. Quite disconcerting! Overall, the bike seems very solid, and I am very happy with it.