DON'T BUY THIS PRODUCT!! I bought this for my daughter, a teacher, who was moving to a new city. It states it has a 5 year warranty. Well it broke on the frame at the middle support. Very important. We contacted who has decided to yank us around by saying we need this and that to process your claim. We have sent them EVERYTHING they have asked for...4 times!!! Yet somehow, they don't have it, or they need more. They obviously have no integrity and are not planning on standing behind their product. They want us to grow weary and quit instead of them just doing the right thing. Despicable!! So buy a platform from another company. There are lots of them to pick from. This company does NOT honor their warranty. Caveat Emptor ! BUYER BEWARE!!
DON'T BUY THIS PRODUCT!! BUYER BEWARE!!
DON'T BUY THIS PRODUCT!! I bought this for my daughter, a teacher, who was moving to a new city. It states it has a 5 year warranty. Well it broke on the frame at the middle support. Very important. We contacted who has decided to yank us around by saying we need this and that to process your claim. We have sent them EVERYTHING they have asked for...4 times!!! Yet somehow, they don't have it, or they need more. They obviously have no integrity and are not planning on standing behind their product. They want us to grow weary and quit instead of them just doing the right thing. Despicable!! So buy a platform from another company. There are lots of them to pick from. This company does NOT honor their warranty. Caveat Emptor ! BUYER BEWARE!!