Based on 137 Reviews

Average

4.5

(137 Reviews)
5 Star
89
4 Star
33
3 Star
12
2 Star
2
1 Star
1
  • user2

    Instructions lacking, drawer could not be assembled, and wood is very splintery (even painted wood)

    UPDATE: The seller reached out to me and offered reparations for my complaints below. Good customer support changes this from a 2/star to a 4/star review. Original review is below. Twin over Twin, under/bed drawer, white, side stairs. Buying furniture online is a gamble, and this one was not a win for me. Roll your dice elsewhere. The good / overall the thing feels sturdy enough and actually looks decent. Pics and measurements seem accurate. Probably not sturdy enough for anyone over 120lbs, but fine for kiddos. Now the bad. Wood quality is terrible. This is the primary flaw that bugs me. The slats that support the mattress are completely unsanded and very splintery. Even some of the painted parts are splintering and have some pointy exposed parts. I fully expect to rip holes in several sets of sheets due to the poor finish on these parts. And regularly pick splinters out of my kiddos hands. Instructions / printed on a tiny booklet, which makes it difficult to discern important details like part orientation. Where screw holes should be in relation to other parts, etc. Be prepared to look 2/3 steps ahead and make educated guesses in order to avoid backtracking later due to putting something on backwards. Im pretty good at this and was fooled twice anyways. Assembly process / give yourself a lot of time as there are a lot of pieces. Some steps are very awkward too, especially attaching the side stairs. You need to simultaneously be 63 to reach the high/up screws, and <8 thick to reach the bottom screws from beneath the bottom bunk. Or <150lbs so you can lay on the aforementioned super/splintery slats. At 510 and on the heavier side, I went through all the naughty words I know several times over. Bottom drawer could not be assembled. The base of the drawer is that rigid cardboard that youll find on the back of inexpensive book shelves and other flat/pack furniture. Its flimsy buy oh well. The problem is that the grooves (in the wood) that are supposed to accept the cardboard are too narrow. The cardboard does not fit into the grooves, so the drawers cannot be assembled. So here I am with a flat/head screwdriver and some sandpaper trying to widen the grooves just enough. I may just trash the drawers and slide some ugly bins beneath the bed. Great value