This product was defective and a total pain to try and recover from. It was far from sturdy a child less than 70lbs on the top bunk was afraid to use it. any slight movement and the entire thing moves like it was being shaken by and earthquake. I had it up for a week and every two days most if not all bolts had to be tightened or literally found half way hanging out of the designated holes. No matter how much you tightened it, it always came loose. This was the worst investment I could have ever done, and as far as returning it. It has been an extreme hassle, Of course there is a carrier service that can come to your house to pick it up, however the return process is taking so much longer and I am concerned I might not see my money back again. Definitely not going to buy furniture from again! So disappointed!
AVOID at all costs
This product was defective and a total pain to try and recover from. It was far from sturdy a child less than 70lbs on the top bunk was afraid to use it. any slight movement and the entire thing moves like it was being shaken by and earthquake. I had it up for a week and every two days most if not all bolts had to be tightened or literally found half way hanging out of the designated holes. No matter how much you tightened it, it always came loose. This was the worst investment I could have ever done, and as far as returning it. It has been an extreme hassle, Of course there is a carrier service that can come to your house to pick it up, however the return process is taking so much longer and I am concerned I might not see my money back again. Definitely not going to buy furniture from again! So disappointed!