Earlier this month I had bought this Console Table from . The shipping was on time, even a little earlier than expected, but I had a problem with one of the doors not properly closing the right way. So I expressed my concerns in the reviews of this product and what it may take to correct the problem. I wrote my review late in the evening and got a response the following day by email saying they would like a picture of the problem and after they had a chance to see the picture they would make a decision on how to correct the problem. But before I could even send them a picture, the next day a nice woman, named Jen (sp) called me on the phone and said they would like to offer me a full refund on the console without me having to send it back. No strings attached. That I never expected to happen. Now that being said, it is a wonderful cabinet, and it looks just like the picture. The problem I had can be fixed for a few dollars and Im sure was a rare mistake. The delivery was great. Their customer service was fast and wonderful. The cabinet is beautiful and will match any decor. It is well worth the price. All you have to do is attach the 4 legs and your done, special tool included. It took me less than 15 minutes. I would like to thank for their help and quick response time to my problem. For me, I will never have a problem or a fear of placing future orders with them again , thank you so very much. Respectfully, Charles J. Nice style and color
CUSTOMER SERVICE UPDATE. TOTAL SURPRISE.
Earlier this month I had bought this Console Table from . The shipping was on time, even a little earlier than expected, but I had a problem with one of the doors not properly closing the right way. So I expressed my concerns in the reviews of this product and what it may take to correct the problem. I wrote my review late in the evening and got a response the following day by email saying they would like a picture of the problem and after they had a chance to see the picture they would make a decision on how to correct the problem. But before I could even send them a picture, the next day a nice woman, named Jen (sp) called me on the phone and said they would like to offer me a full refund on the console without me having to send it back. No strings attached. That I never expected to happen. Now that being said, it is a wonderful cabinet, and it looks just like the picture. The problem I had can be fixed for a few dollars and Im sure was a rare mistake. The delivery was great. Their customer service was fast and wonderful. The cabinet is beautiful and will match any decor. It is well worth the price. All you have to do is attach the 4 legs and your done, special tool included. It took me less than 15 minutes. I would like to thank for their help and quick response time to my problem. For me, I will never have a problem or a fear of placing future orders with them again , thank you so very much. Respectfully, Charles J. Nice style and color