I ordered two chairs. Unfortunately, one piece was broken. I contacted customer service and they fedexed a replacement chair without question! Chairs are just as advertised. They are wide and quite comfortable. It is easy to transition from a regular chair to a recliner for TV watching. There were a couple of screws that were hard to get started, but with a little patience they are quite easy to put together.
Customer service was wonderful
I ordered two chairs. Unfortunately, one piece was broken. I contacted customer service and they fedexed a replacement chair without question! Chairs are just as advertised. They are wide and quite comfortable. It is easy to transition from a regular chair to a recliner for TV watching. There were a couple of screws that were hard to get started, but with a little patience they are quite easy to put together.