We received this product several months ago and were impressed with the excellent packaging. We just assembled it and it is sturdy and as described. However we were disappointed that one of the rails has a rough spot in the paint, which wasnt noticed until it was too late to repackage the million parts and ask for a replacement. Hoping the company will make good and send a new rail.
The company was very helpful and sent a new rail. It was installed and has been enjoyed by three of our grandchildren. Will be buying from them again
Nice bed, and great costumer service!
We received this product several months ago and were impressed with the excellent packaging. We just assembled it and it is sturdy and as described. However we were disappointed that one of the rails has a rough spot in the paint, which wasnt noticed until it was too late to repackage the million parts and ask for a replacement. Hoping the company will make good and send a new rail. The company was very helpful and sent a new rail. It was installed and has been enjoyed by three of our grandchildren. Will be buying from them again