Before writing the review on the product, I need to mention the customer service was excellent and went way beyond to satisfy their customers. Initially ordered and received a package with half of the items missing and realized the manual was missing too. Moment I sent the email, had a very good response and within few days, a branch new item was shipped to my address. Assembly was easy and simple, it took less time to get everything sorted out. My kids love to sit in this and play games. But I gave 4 stars, since we have been hearing the creaking sound whenever the swing moves and it is really irritating. Not sure where the problem is, but that is totally not bearable.
Good choice.
Before writing the review on the product, I need to mention the customer service was excellent and went way beyond to satisfy their customers. Initially ordered and received a package with half of the items missing and realized the manual was missing too. Moment I sent the email, had a very good response and within few days, a branch new item was shipped to my address. Assembly was easy and simple, it took less time to get everything sorted out. My kids love to sit in this and play games. But I gave 4 stars, since we have been hearing the creaking sound whenever the swing moves and it is really irritating. Not sure where the problem is, but that is totally not bearable.