Got my chair today and was super excited about it. Once I opened the box and pulled everything out I realized that I was missing a few important pieces. All I received was the actual chair piece, the cushion, and the wheels. I had to call the company, from a number on the instructions, in order to get the replacement parts. Then was told that they were out of the bases for my particular chair (which I dont understand how that really happens) but there was something similar that should fit. Then was told that I would be 7/10 busin days before I would receive the parts. I get life happens but why would it take that long for a few parts to come through UPS. On the pulse side the chair its self (the cushion and the chair back just chilling on the floor) is rather comfy but is hard to do work at a desk, like I intended, as it is too short.
Check for all the pieces!
Got my chair today and was super excited about it. Once I opened the box and pulled everything out I realized that I was missing a few important pieces. All I received was the actual chair piece, the cushion, and the wheels. I had to call the company, from a number on the instructions, in order to get the replacement parts. Then was told that they were out of the bases for my particular chair (which I dont understand how that really happens) but there was something similar that should fit. Then was told that I would be 7/10 busin days before I would receive the parts. I get life happens but why would it take that long for a few parts to come through UPS. On the pulse side the chair its self (the cushion and the chair back just chilling on the floor) is rather comfy but is hard to do work at a desk, like I intended, as it is too short.