Poorly made / took us two tries to get one where the holes on the bottom of the seat lined up with the plate you have to attach that connects to the wheels etc. Huge pain to repack and ship back such a huge box. The second one the holes did line up, but one arm is at least an inch taller than the other, and the seat cushion is not perfectly shaped. We decided to ignore both problems since we didnt want to deal with shipping it back again. Other things to know: 1) The seat is very hard, I had no idea they made foam this hard. Considering jerry/rigging some other seat cushion or replacing the foam. 2) This chair is very tall even when its all the way down. I knew this when ordering and I was actually matching a tall desk so I needed a tall chair. But Im 5 foot 4 inches and if I had not been aware of the reviews that talked about people with feet dangling and bought a foot rest when I bought the chair I would really have had a problem.
Poorly made. Hard seat.
Poorly made / took us two tries to get one where the holes on the bottom of the seat lined up with the plate you have to attach that connects to the wheels etc. Huge pain to repack and ship back such a huge box. The second one the holes did line up, but one arm is at least an inch taller than the other, and the seat cushion is not perfectly shaped. We decided to ignore both problems since we didnt want to deal with shipping it back again. Other things to know: 1) The seat is very hard, I had no idea they made foam this hard. Considering jerry/rigging some other seat cushion or replacing the foam. 2) This chair is very tall even when its all the way down. I knew this when ordering and I was actually matching a tall desk so I needed a tall chair. But Im 5 foot 4 inches and if I had not been aware of the reviews that talked about people with feet dangling and bought a foot rest when I bought the chair I would really have had a problem.