Make sure the mattress will fit and that you have ALL the parts
Price was good, put it together myself-only needed help once, when installing the spindles. Looks great and provides lots of storage space underneath.
HOWEVER, Two concerns:.
I bought a new twin mattress with the size matching the dimensions of the frame. The mattress is a tight fit, and I will probably have to take the mattress out, apply sheets and top, then shove it back. Even worse, it was missing the ten vertical spindles in the back. I called the company and was given a list of nine steps I had to collect and send back, before they would send the missing parts. (Proof of purchase, photos, including a label, etc. etc.) Quite an effort of time and energy. The onus was on me to PROVE I was missing these! Not happy with their customer service.
Make sure the mattress will fit and that you have ALL the parts
Price was good, put it together myself-only needed help once, when installing the spindles. Looks great and provides lots of storage space underneath. HOWEVER, Two concerns:. I bought a new twin mattress with the size matching the dimensions of the frame. The mattress is a tight fit, and I will probably have to take the mattress out, apply sheets and top, then shove it back. Even worse, it was missing the ten vertical spindles in the back. I called the company and was given a list of nine steps I had to collect and send back, before they would send the missing parts. (Proof of purchase, photos, including a label, etc. etc.) Quite an effort of time and energy. The onus was on me to PROVE I was missing these! Not happy with their customer service.