I originally received the chair and it was damaged. The chair frame was bent, squeaky, and did not glide correctly. The packaging for the product was absolutely awful. It was a box with very little foam to protect the chair.
On the flip side the customer service was great. They sent out a new chair immediately and paid for the return shipping of the damager chair. The new chair arrived in good condition. The chair looks great in babys room and is very comfortable. I got this chair because I wanted a chair that could be used in a babys room but could later be used in a living room. This chair will be great for that purpose. My wife did mention that the chair is not ideal for the late night nursing sessions as the chair back is not high enough to rest her head on.
Overall I would have rated this chair as a 5 star but the bad packaging and damaged first chair forced me to knock it down a star.
Chair is good but arrived damaged.
I originally received the chair and it was damaged. The chair frame was bent, squeaky, and did not glide correctly. The packaging for the product was absolutely awful. It was a box with very little foam to protect the chair. On the flip side the customer service was great. They sent out a new chair immediately and paid for the return shipping of the damager chair. The new chair arrived in good condition. The chair looks great in babys room and is very comfortable. I got this chair because I wanted a chair that could be used in a babys room but could later be used in a living room. This chair will be great for that purpose. My wife did mention that the chair is not ideal for the late night nursing sessions as the chair back is not high enough to rest her head on. Overall I would have rated this chair as a 5 star but the bad packaging and damaged first chair forced me to knock it down a star.