Lets start with the good.the chair looks really nice and I think its pretty comfortable. Assembly was super easy / I was worried it was going to be a nightmare. It took about 10 minutes to put together. The glide motion is very smooth and the one I have is very quiet.
The badthe chair is damaged. Im usually pretty forgiving about damaged furniture, as frustrating as it is, because I it gets shipped all over the place and its possible that the damage happens in transit. Anyway, if you look in the picture you can see the front of the chair is pretty dinged up (of course, its the front right If it were in the back I probably wouldnt care). Whats more, I inspected the box, its not damaged, there isnt a hole in the box that matches up with the damaged wood. This didnt happen in transit.
Beyond that, it just feels pretty cheap. The chair is light (generally a bad thing for wooden furniture). The padding is great now, but it doesnt feel like it will hold up. Also annoying / even on day 1 the snaps that hold the padding for the arms on didnt work. It just wont hold. Maybe Ill superglue shut or some up with something similar.
Im frustrated and disappointed with receiving damaged furniture; particularly with baby items. Like most people Im not going to take 10 minutes taking the chair apart, then 30 minutes trying to get it back in the box, then find packing tape, throw it into my car and send it back to . Or you can try to contact the company to get a replacement part / sit on hold for an hour or send an email and wait a week for a response.
Edit: Update after two years of use the chair has held up very well. I was frustrated with the original damage but have increased my rating since.
Almost GreatBut Was Pretty Disappointed.
Lets start with the good.the chair looks really nice and I think its pretty comfortable. Assembly was super easy / I was worried it was going to be a nightmare. It took about 10 minutes to put together. The glide motion is very smooth and the one I have is very quiet. The badthe chair is damaged. Im usually pretty forgiving about damaged furniture, as frustrating as it is, because I it gets shipped all over the place and its possible that the damage happens in transit. Anyway, if you look in the picture you can see the front of the chair is pretty dinged up (of course, its the front right If it were in the back I probably wouldnt care). Whats more, I inspected the box, its not damaged, there isnt a hole in the box that matches up with the damaged wood. This didnt happen in transit. Beyond that, it just feels pretty cheap. The chair is light (generally a bad thing for wooden furniture). The padding is great now, but it doesnt feel like it will hold up. Also annoying / even on day 1 the snaps that hold the padding for the arms on didnt work. It just wont hold. Maybe Ill superglue shut or some up with something similar. Im frustrated and disappointed with receiving damaged furniture; particularly with baby items. Like most people Im not going to take 10 minutes taking the chair apart, then 30 minutes trying to get it back in the box, then find packing tape, throw it into my car and send it back to . Or you can try to contact the company to get a replacement part / sit on hold for an hour or send an email and wait a week for a response. Edit: Update after two years of use the chair has held up very well. I was frustrated with the original damage but have increased my rating since.