I have had this chair a year. It was a Christmas present. It has been a god send. If I do too much, the heat and massage make it all better.
Today, I came home to a chewed wire. My dog decided to eat it.
I called customer service. She was great. In no time, she told me I would receive a new part. Should arrive tomorrow. She didnt even charge me. I was willing to pay. There has been nothing wrong with this chair. My dog did it.
Customer service is incredible
I have had this chair a year. It was a Christmas present. It has been a god send. If I do too much, the heat and massage make it all better. Today, I came home to a chewed wire. My dog decided to eat it. I called customer service. She was great. In no time, she told me I would receive a new part. Should arrive tomorrow. She didnt even charge me. I was willing to pay. There has been nothing wrong with this chair. My dog did it.