My chair arrived in good condition. We could not find the directions or the two remotes at first. The remotes were under the chair, hidden away, and the directions were in one of the two boxes, but hard to find, too. The cream vinyl looks good. The heat is great. The massage feels good, but it makes a growling noise. The up/and/down remote has green lights, which can be like nightlights if you leave it up on the seat. You must keep the two heavy boxes to return with warranty, so you need a place to store them. All in all, Im quite happy with it.
Comfy and cozy chair!
My chair arrived in good condition. We could not find the directions or the two remotes at first. The remotes were under the chair, hidden away, and the directions were in one of the two boxes, but hard to find, too. The cream vinyl looks good. The heat is great. The massage feels good, but it makes a growling noise. The up/and/down remote has green lights, which can be like nightlights if you leave it up on the seat. You must keep the two heavy boxes to return with warranty, so you need a place to store them. All in all, Im quite happy with it.