04/30/2021
Update.
Here we are its the end of April and my chair has surpassed the lemon it replaced. The old chair 4 months into the purchase was having problems meanwhile its replacement hasnt shown any indication of weakness in the same amount of time. In fact the first thing I noticed was more height by a couple inches upon the first sitting, secondly it was quieter and lastly smoothness of operation. Bottom line Im very happy. My next chair will be a little larger as I didnt know the different heights. Mine turned out to be a medium size which Im led to believe will accommodate up to a 6ft person. I do feel comfy in it so I can imagine myself in a larger chair with the same width and seat height but a slightly higher backrest. I give this chair and 5 stars/thumbs up.
12/11/2020
Update.
This evening my daughter was heading out to check our mailbox when she stopped cold then said Theres a huge box outside. Low and behold theres a (in box) Replacement Recliner sitting on our porch. My recently bought chair had gotten to a point where I could no longer use the comfort features specifically recliner and more so the riser which aids in standing up. Fortunately thanks to , , and their Customer Service Reps for making things happen. I loved (still do) my chair and Im guessing the dead one was a lemon. Happens to vehicles, same goes for any product line. Fact of the matter is, when a manufacturer/seller believes in their product theyll do whatever is necessary to keep the customer happy as opposed to others who simply want your money. Good and bad, thats the nature of business. The chances of another lemon? Only time will tell. One thing Im sure of is Im happy the folks at and care not only about their business but their customers as well. Thank You. Jess M. Ramirez, Vet USN.
12/04/2020
Spoke with Reps for a solution to the condition of my chair. Its in the works. I advise anyone 6ft above 220lb to reconsider because shortly after closing our meeting (w) another bolt sheared off preventing the chair to properly recline. Im beginning to believe the chair wasnt put thru a repetitive weight test. Currently my recliner is reclining toward the left and Im having to use a padded foot stool to prop my legs up. If kept on the floor for a prolonged time my legs get very sore. Heres to a rapid solution even if I have purchase from another source. Ill have be sure the chair is of higher quality and workmanship too. I thank Staff for their time and effort in aiding me with my situation. Sad part, I loved my chair.
11/26/2020
Last night the bolts sheared off the stabilizer bars as I was raising the chair to stand. The front/leg rest suddenly dropped. No injury, just surprised. Reclining works good with a little shifting left and right on the way back but forget raising it up to stand. I trust the recliner but not the riser for standing. Think the chair max supported weight should be lowered to 200lb. Im 64yo, 6ft, weigh 280lb and diagnosed with arthritis and osteoarthritis and I dont believe the VA would supply me with a recliner. (As if. :D) I love my chair but I believe I got a lemon. Currently awaiting for a resolution from seller/warranty svc. A replacement might end up being a twin if it cant handle my weight and daily use. Anyone over 200lb I say beware.
Happy Vet USN
04/30/2021 Update. Here we are its the end of April and my chair has surpassed the lemon it replaced. The old chair 4 months into the purchase was having problems meanwhile its replacement hasnt shown any indication of weakness in the same amount of time. In fact the first thing I noticed was more height by a couple inches upon the first sitting, secondly it was quieter and lastly smoothness of operation. Bottom line Im very happy. My next chair will be a little larger as I didnt know the different heights. Mine turned out to be a medium size which Im led to believe will accommodate up to a 6ft person. I do feel comfy in it so I can imagine myself in a larger chair with the same width and seat height but a slightly higher backrest. I give this chair and 5 stars/thumbs up. 12/11/2020 Update. This evening my daughter was heading out to check our mailbox when she stopped cold then said Theres a huge box outside. Low and behold theres a (in box) Replacement Recliner sitting on our porch. My recently bought chair had gotten to a point where I could no longer use the comfort features specifically recliner and more so the riser which aids in standing up. Fortunately thanks to , , and their Customer Service Reps for making things happen. I loved (still do) my chair and Im guessing the dead one was a lemon. Happens to vehicles, same goes for any product line. Fact of the matter is, when a manufacturer/seller believes in their product theyll do whatever is necessary to keep the customer happy as opposed to others who simply want your money. Good and bad, thats the nature of business. The chances of another lemon? Only time will tell. One thing Im sure of is Im happy the folks at and care not only about their business but their customers as well. Thank You. Jess M. Ramirez, Vet USN. 12/04/2020 Spoke with Reps for a solution to the condition of my chair. Its in the works. I advise anyone 6ft above 220lb to reconsider because shortly after closing our meeting (w) another bolt sheared off preventing the chair to properly recline. Im beginning to believe the chair wasnt put thru a repetitive weight test. Currently my recliner is reclining toward the left and Im having to use a padded foot stool to prop my legs up. If kept on the floor for a prolonged time my legs get very sore. Heres to a rapid solution even if I have purchase from another source. Ill have be sure the chair is of higher quality and workmanship too. I thank Staff for their time and effort in aiding me with my situation. Sad part, I loved my chair. 11/26/2020 Last night the bolts sheared off the stabilizer bars as I was raising the chair to stand. The front/leg rest suddenly dropped. No injury, just surprised. Reclining works good with a little shifting left and right on the way back but forget raising it up to stand. I trust the recliner but not the riser for standing. Think the chair max supported weight should be lowered to 200lb. Im 64yo, 6ft, weigh 280lb and diagnosed with arthritis and osteoarthritis and I dont believe the VA would supply me with a recliner. (As if. :D) I love my chair but I believe I got a lemon. Currently awaiting for a resolution from seller/warranty svc. A replacement might end up being a twin if it cant handle my weight and daily use. Anyone over 200lb I say beware.