My mom cant stand up easily, this chair helps her immensely. Having said that, we did have a small problem. I would buy from this company again because of their customer service. The chair functions well, the motor makes a low hum so it is not annoying. It looks very nice and is very comfortable. Keeping in mind that we have had it for a short time so, so far its great!
The only reason I gave 4 stars was that the chair arrived without any of the wires or remotes. The customer service corrected the problem quickly. This chair has been great so far. My 89/year/old, 5 2 tall mother loves it. The seat is a good size and just snuggles her backside for a great fit. She can raise her legs without leaning her back too far back. Her old chair that reclined was too large in the seat and once she opened it to raise her feet she could not close it again. This chair is very comfortable, it is pretty easy to work for my mother and she has difficulty with even the simplest cell phone that I could find for her, so that is a huge plus. I think it helps to have the two remotes because if she needs to get up, in what would be a hurry for her, she can find the lift and dump button quickly. She does have a sense of humor. Santa made a good choice, even though she had to wait a couple of days for the missing parts. You can tell how good a company is by how they resolve issues with their products. They did a great job getting us the missing parts. So I gave them 4 stars ( just short of 100%). They apologized for any distress it caused us for the parts being left out and assured us steps would be taken to make sure this doesnt happen to other customers in the future.
I do plan on giving an update in the future after we have had it a while.
7/14/21 She is still living her chair and its continues to work perfectly.
Loves the chair
My mom cant stand up easily, this chair helps her immensely. Having said that, we did have a small problem. I would buy from this company again because of their customer service. The chair functions well, the motor makes a low hum so it is not annoying. It looks very nice and is very comfortable. Keeping in mind that we have had it for a short time so, so far its great! The only reason I gave 4 stars was that the chair arrived without any of the wires or remotes. The customer service corrected the problem quickly. This chair has been great so far. My 89/year/old, 5 2 tall mother loves it. The seat is a good size and just snuggles her backside for a great fit. She can raise her legs without leaning her back too far back. Her old chair that reclined was too large in the seat and once she opened it to raise her feet she could not close it again. This chair is very comfortable, it is pretty easy to work for my mother and she has difficulty with even the simplest cell phone that I could find for her, so that is a huge plus. I think it helps to have the two remotes because if she needs to get up, in what would be a hurry for her, she can find the lift and dump button quickly. She does have a sense of humor. Santa made a good choice, even though she had to wait a couple of days for the missing parts. You can tell how good a company is by how they resolve issues with their products. They did a great job getting us the missing parts. So I gave them 4 stars ( just short of 100%). They apologized for any distress it caused us for the parts being left out and assured us steps would be taken to make sure this doesnt happen to other customers in the future. I do plan on giving an update in the future after we have had it a while. 7/14/21 She is still living her chair and its continues to work perfectly.