This chair arrived today with no remotes, no power supply, and no parts. It also has a tear in the arm. I am so disappointed! Tonight I should be sitting in my new, comfy recliner. Instead I am not able to sit in it cause I may be sending it back! I have contacted customer care. I will update if and when I hear from them. The chair is a pretty red color but of no use to me the way it is at this moment.
UPDATE! UPDATE!
Customer Service responded by sending a new armrest and accessories box (remotes). Chair is fully functioning now and I love it! Customer Service is the best.
Update: The Customer Care Department gets an A+!!!!
Arrived with no remotes!
This chair arrived today with no remotes, no power supply, and no parts. It also has a tear in the arm. I am so disappointed! Tonight I should be sitting in my new, comfy recliner. Instead I am not able to sit in it cause I may be sending it back! I have contacted customer care. I will update if and when I hear from them. The chair is a pretty red color but of no use to me the way it is at this moment. UPDATE! UPDATE! Customer Service responded by sending a new armrest and accessories box (remotes). Chair is fully functioning now and I love it! Customer Service is the best. Update: The Customer Care Department gets an A+!!!!