I love this couch. Its firm, but thats what I wanted. What I did not love was that I specifically requested the deluxe delivery where they bring it inside and assemble it. It was supposed to come in a specific time window, but they dropped it off at least 30 minutes early without calling me or anything. They left it outside in Baltimore. Im lucky I came home when I did; this sounds dramatic but iykyk. But I had to find and pay people to bring it inside for me. I tried to review the delivery portion but wouldnt let me, so I wanted to give others a heads up on the possible headache you may encounter. Couch is worth the money, eh. But they did give me a partial refund, so theres that.
Couch is worth it, deluxe unboxing is not
I love this couch. Its firm, but thats what I wanted. What I did not love was that I specifically requested the deluxe delivery where they bring it inside and assemble it. It was supposed to come in a specific time window, but they dropped it off at least 30 minutes early without calling me or anything. They left it outside in Baltimore. Im lucky I came home when I did; this sounds dramatic but iykyk. But I had to find and pay people to bring it inside for me. I tried to review the delivery portion but wouldnt let me, so I wanted to give others a heads up on the possible headache you may encounter. Couch is worth the money, eh. But they did give me a partial refund, so theres that.