The product is really good. Looks neat and sturdy but the setup instructions were a bit of a mess. There are no instructions just photos showing the setup. it was extremely difficult to setup the sleeper section of the sofa as we kept on guessing which part goes where. When the package arrived, a couple of parts were slightly disoriented and damaged but the customer service made us whole for that. in one line - good product, decent quality, inadequate setup instructions and reasonably responsive customer service.
Good Product but inadequate setup instructions
The product is really good. Looks neat and sturdy but the setup instructions were a bit of a mess. There are no instructions just photos showing the setup. it was extremely difficult to setup the sleeper section of the sofa as we kept on guessing which part goes where. When the package arrived, a couple of parts were slightly disoriented and damaged but the customer service made us whole for that. in one line - good product, decent quality, inadequate setup instructions and reasonably responsive customer service.