I would give five stars but they accidentally sent the wrong size
Im pretty excited.
The Bed arrived within two days of ordering .
Let me start with the good first and then go into what I was not happy with .
The good :
Arrived quickly
Package was slightly damaged but internal packaging was intact and well wrapped in plastic .
Its not to heavy for a small girl to shlep . I got it up the steps , across my house and into my bedroom and got it all set up . Carefully sliced the place open and waited for it to decompress and fill out / all this only took a few moments . No weird smells and mostly filled out within 10minutes .
The bed is so comfy !!
Aming
The bad and the ugly /
I noticed the sizing of the Bed was a little off . There are pictures to explain . There is a two three inch gap between the Bed and the end of my bed frame .
I called and their customer service was great at resolving the issue responsibly.
They had someone pick it up and replaced the Bed with the right sized one and got the order out right away .
Besides for a little sweat and time on the phone straighten out the issue . I have no regrets with this purchase and would recommend this Bed to any family element or friend .
Update :
First night in this beauty and the comfort has exceeded my expectations. I normally wake w neck, shoulder and low back pain and I had the best .
I would give five stars but they accidentally sent the wrong size
Im pretty excited. The Bed arrived within two days of ordering . Let me start with the good first and then go into what I was not happy with . The good : Arrived quickly Package was slightly damaged but internal packaging was intact and well wrapped in plastic . Its not to heavy for a small girl to shlep . I got it up the steps , across my house and into my bedroom and got it all set up . Carefully sliced the place open and waited for it to decompress and fill out / all this only took a few moments . No weird smells and mostly filled out within 10minutes . The bed is so comfy !! Aming The bad and the ugly / I noticed the sizing of the Bed was a little off . There are pictures to explain . There is a two three inch gap between the Bed and the end of my bed frame . I called and their customer service was great at resolving the issue responsibly. They had someone pick it up and replaced the Bed with the right sized one and got the order out right away . Besides for a little sweat and time on the phone straighten out the issue . I have no regrets with this purchase and would recommend this Bed to any family element or friend . Update : First night in this beauty and the comfort has exceeded my expectations. I normally wake w neck, shoulder and low back pain and I had the best .