Based on 417 Reviews

Average

4.7

(417 Reviews)
5 Star
311
4 Star
79
3 Star
27
2 Star
0
1 Star
0
  • user2

    Fantastic value for the money!

    Fantastic value for the money I do feel that it shouldve been a little less expensive, however thankfully I had many gift cards I had saved up over time to assist with purchasing this unit. I love the fact that there are three different lighting speeds for the fire where the option to turn it off all together in addition to the heating element. Another great fact is that wood glue were sent for all of the wooden pegs when assembling the unit. Additionally, I noticed after the unit was put together there were a remainder of several parts as leftovers if needed in the future. Shipment was fast and arrive three days prior to the estimated arrival date. The only thing that kept me from giving this product a five star review is the fact that when it came time to place the crystals inside the fireplace it was a bit confusing. I even referred to the FAQs on the site under this product description for reference in which it stated they were two screws at the top of the fireplace unit that had to be removed in order to place the crystals inside This was incorrect thankfully I saw a secondary book had come with the instructions which stated how to operate the fireplace unit in addition to how to assemble and place inside the crystal rocks There are actually a total of four screws two on top and two on the bottom in the very front that are required to be removed in order to place the crystal rocks inside the fireplace. I took over six months debating on whether or not I shouldve purchased this unit and in the end I am extremely happy that I did.