Purchased this sofa on a whim. I was very skeptical about purchasing a sofa on but after doing my research I decided to do it and sooooo happy I did. The order came in seperate boxes spread out through a week. At the end of the week my husband and I decided to take everything out and put it together. So easy to assemble. Each piece came with a screwdriver and extra pieces for attaching the seats together. We had a sectional sofa for so long that we wanted something similar and the fact that this one had storage underneath sold me right away. After it was assembled it seemed to be a little firm, but our couch was soooo old and very broken in that anything would have felt firm. We have a 4 year old at home, so within a week is softened right up.
The back cusions unzip for washing which is also a very nice plus.
We loved this sofa so much that we decided to our hase more pieces for it. Such a fantastic idea, especially if you have kids. If one piece breaks, rips, or get stained its very reasonable to purchase a replacement for just that piece. There was a mix up with one of the pieces we ordered that came in the wrong color, but after working with customer service they resolved the problem promptly. They replaced the piece immediately and for the trouble of not shipping it back, told us to keep the old piece or donate it.
This by far has been one of my best and favorite purchases from . Our family is very happy with this sofa!!
Plus its so fun and easy to change it up from time to time.
Highly recommend for families with kids.
Outstanding Customer Service!!!!
Purchased this sofa on a whim. I was very skeptical about purchasing a sofa on but after doing my research I decided to do it and sooooo happy I did. The order came in seperate boxes spread out through a week. At the end of the week my husband and I decided to take everything out and put it together. So easy to assemble. Each piece came with a screwdriver and extra pieces for attaching the seats together. We had a sectional sofa for so long that we wanted something similar and the fact that this one had storage underneath sold me right away. After it was assembled it seemed to be a little firm, but our couch was soooo old and very broken in that anything would have felt firm. We have a 4 year old at home, so within a week is softened right up. The back cusions unzip for washing which is also a very nice plus. We loved this sofa so much that we decided to our hase more pieces for it. Such a fantastic idea, especially if you have kids. If one piece breaks, rips, or get stained its very reasonable to purchase a replacement for just that piece. There was a mix up with one of the pieces we ordered that came in the wrong color, but after working with customer service they resolved the problem promptly. They replaced the piece immediately and for the trouble of not shipping it back, told us to keep the old piece or donate it. This by far has been one of my best and favorite purchases from . Our family is very happy with this sofa!! Plus its so fun and easy to change it up from time to time. Highly recommend for families with kids.