When I received the chair and took everything out I was missing the screws and another piece to put it together (the pieces are labeled 5 7 8) so I have not been able to put it together. I emailed the support line on the day I got it 1/8/21 but haven't received a response. The cushion looks nice and feels nice but of course I have yet to sit in it. Hoping I can possibly make it work without those piece (the bolts to hold it together and a piece to make it go up and down) but I have a feeling I will be returning it soon. Very disappointed.
Missing pieces
When I received the chair and took everything out I was missing the screws and another piece to put it together (the pieces are labeled 5 7 8) so I have not been able to put it together. I emailed the support line on the day I got it 1/8/21 but haven't received a response. The cushion looks nice and feels nice but of course I have yet to sit in it. Hoping I can possibly make it work without those piece (the bolts to hold it together and a piece to make it go up and down) but I have a feeling I will be returning it soon. Very disappointed.