Box is heavy and awkward, but customer service was quick and very helpful / if you are hesitating, dont.
I read a lot of reviews before ordering and many said if you are unsure, dont be. So I ordered it and was impressed at how quickly I got it. Many reviews are right, its a heavy and awkward box to move around / make sure you have enough room to assemble it.
It went together quick and easy, but then I hit my first snag / only worked once and then never again. I managed to call customer support on the next business day and they were kind enough to send out a replacement controller on overnight.
Long story short / everything works now and Im very impressed so far. Quite, quick and easy. I agree with comments that the remote could be vastly improved as its almost impossible to see in the dark. That being said, Im quite happy at this point.
Box is heavy and awkward, but customer service was quick and very helpful / if you are hesitating, dont.
I read a lot of reviews before ordering and many said if you are unsure, dont be. So I ordered it and was impressed at how quickly I got it. Many reviews are right, its a heavy and awkward box to move around / make sure you have enough room to assemble it. It went together quick and easy, but then I hit my first snag / only worked once and then never again. I managed to call customer support on the next business day and they were kind enough to send out a replacement controller on overnight. Long story short / everything works now and Im very impressed so far. Quite, quick and easy. I agree with comments that the remote could be vastly improved as its almost impossible to see in the dark. That being said, Im quite happy at this point.