Based on 599 Reviews

Average

4.5

(599 Reviews)
5 Star
390
4 Star
142
3 Star
40
2 Star
16
1 Star
11
  • user2

    Add a helper and this ones a breeze

    Im reviewing this because amongst items one must assemble, this bunk, by far, had the clearest, best written instructions. The header says have a helperIm a senior with some joint issues and I live along. I had the box delivered to a room inside (well worth the few extra dollarsI would not have been able to manage this on my own. I opened it and laid out all the pieceslots of them. The next day I began assembly. Each piece is well marked; the parts kit is also well marked so no confusion on which bolts etc to use where. Working alone I did the side assemblies. I had a visitor at an appropriate timeI needed another pair of hands to attach the main rails so it would stand up. She assisted with holding one side while I attached the rail to the other and did two lower bolts that would have been difficult for me to reach. After that, I was solo again. The manual suggests 1/1/2 hours to completion; I likely took more like 7 or 8 over the course of a couple of days. In the end I had one question and called the company. Super service with virtually no wait for a customer support agent. The bed supports me well and I am not a light/weight. If I had any complaint it was only that the offer did not show alternate colors. My bunk is gray; given the option I would have picked their blue model. Regardless, this is well made, very sturdy, and looks just fine. Every single fitting was in the right place and in the odd situation, one person can do the assembly job.