Nice bed if you like to DIY and no customer service support
I like this bed and the concept for maximizing space but there were some issues with it which required me to DIY to make it work. For starters during the assembly I had an issue with the slats not flaying flat on the bed (picture included). Turns out the metal bracket holding the center support beam was preventing this. I had to notch out a section of the slat with my dremel saw attachment to allow the wood to go around the bracket and sit flat. Also the ladder for the bed has little to no grip. I had to purchase some grip tape for the steps to prevent my 5 year old son from slipping, especially if he was wearing socks (picture included). This is a big safety over sight from the manufacture. Thirdly I needed to buy opposite direction slats to prevent the mattress from falling through. They should have included more slats to prevent this IMO. Lastly the bed does sake a little bit when my son gets into the bed. Wish the manufacture provided a way yo mount to the wall. All in all I was able to get what i wanted out of the bed but I still dont think these issues should be present with a almost 500 bed.
Also the product description is misleading about the curtain underneath. When purchasing this it shows a picture of the bed with the curtain and also mentions it in the production description like it is going to be in the package. But when i received the product it was no where to be found and found out it is actually a 100 add on. That too is disappointing. It does not say sold separately or in other options.
The pros for this bed are its solid wood. Can hold my weight (180 lbs) although i will not be sleeping in it. Its well packaged and the directions to assemble were ok for someone that puts furniture together all the time. I am still working on figuring out a way to secure to the wall but for now I feel comfortable with letting my son sleep in it.
Cons are that I had to make multiple modifications to the bed. Some safety aspects that should not be present since this is for kids. And the manufacture does not return phone calls. I have left two messages with the provided number that tells me my customer satisfaction is their main concern but have not received one call back. Very disappointing . And the 100 add on for the house curtain is poor quaintly and should have a better mounting mechanism. Read so many reviews of people saying that they needed to add screws to the Velcro strips. Plus they just hang and dont attach to the legs.
Hope my review helps people know what they are getting into when buying this bed. With that said this is why I gave the bed an overall rating of a 2. Good luck everyone
Nice bed if you like to DIY and no customer service support
I like this bed and the concept for maximizing space but there were some issues with it which required me to DIY to make it work. For starters during the assembly I had an issue with the slats not flaying flat on the bed (picture included). Turns out the metal bracket holding the center support beam was preventing this. I had to notch out a section of the slat with my dremel saw attachment to allow the wood to go around the bracket and sit flat. Also the ladder for the bed has little to no grip. I had to purchase some grip tape for the steps to prevent my 5 year old son from slipping, especially if he was wearing socks (picture included). This is a big safety over sight from the manufacture. Thirdly I needed to buy opposite direction slats to prevent the mattress from falling through. They should have included more slats to prevent this IMO. Lastly the bed does sake a little bit when my son gets into the bed. Wish the manufacture provided a way yo mount to the wall. All in all I was able to get what i wanted out of the bed but I still dont think these issues should be present with a almost 500 bed. Also the product description is misleading about the curtain underneath. When purchasing this it shows a picture of the bed with the curtain and also mentions it in the production description like it is going to be in the package. But when i received the product it was no where to be found and found out it is actually a 100 add on. That too is disappointing. It does not say sold separately or in other options. The pros for this bed are its solid wood. Can hold my weight (180 lbs) although i will not be sleeping in it. Its well packaged and the directions to assemble were ok for someone that puts furniture together all the time. I am still working on figuring out a way to secure to the wall but for now I feel comfortable with letting my son sleep in it. Cons are that I had to make multiple modifications to the bed. Some safety aspects that should not be present since this is for kids. And the manufacture does not return phone calls. I have left two messages with the provided number that tells me my customer satisfaction is their main concern but have not received one call back. Very disappointing . And the 100 add on for the house curtain is poor quaintly and should have a better mounting mechanism. Read so many reviews of people saying that they needed to add screws to the Velcro strips. Plus they just hang and dont attach to the legs. Hope my review helps people know what they are getting into when buying this bed. With that said this is why I gave the bed an overall rating of a 2. Good luck everyone