The heat stays on. Cant power that off, had to unplug the vibration and heat. Other than that, great chair, easy to assemble. Hoping customer service has a quick and easy solution. The heating element stays on. Contacted Seller, they sent an entire new back for the chair, replaced the back and now the heating element, comes on and goes off as it should. All works well now, good chair for the value. prompt resolution by seller.
Good Chair for the price
The heat stays on. Cant power that off, had to unplug the vibration and heat. Other than that, great chair, easy to assemble. Hoping customer service has a quick and easy solution. The heating element stays on. Contacted Seller, they sent an entire new back for the chair, replaced the back and now the heating element, comes on and goes off as it should. All works well now, good chair for the value. prompt resolution by seller.