I thought these chairs would help my back which I have problems with but they are not helping at all They are certainly not cozy as our last recliners were and I decided to return them. I was past the 30 day return time on one so thought I would return one. I was told by McCombo that it had to be in the original box it came in and that they would charge me me 70. I couldnt retrieve the box but very reluctantly agreed to the 70. However this is over a month ago. No word from mcCombo, my back is worse and I I have 2 chairs that are actually dark not light as advertised which we dont like. This is the first review Ive written although being with for 20 years.
Disappointed in the customer service
I thought these chairs would help my back which I have problems with but they are not helping at all They are certainly not cozy as our last recliners were and I decided to return them. I was past the 30 day return time on one so thought I would return one. I was told by McCombo that it had to be in the original box it came in and that they would charge me me 70. I couldnt retrieve the box but very reluctantly agreed to the 70. However this is over a month ago. No word from mcCombo, my back is worse and I I have 2 chairs that are actually dark not light as advertised which we dont like. This is the first review Ive written although being with for 20 years.