This is a great product. The support team is exceptional. When assembling this bed, I tripped and bent the rollers for one of the drawers. I sent an email to the company stating that I was very upset with myself because of what had happened. I requested that perhaps they could sell me a new set of rollers. This was on a Sunday morning. Support immediately responded, requesting my address. By Tuesday I had a new set of rollers, free of charge. Great Product and even Greater Support!
Great Product and Exceptional Support
This is a great product. The support team is exceptional. When assembling this bed, I tripped and bent the rollers for one of the drawers. I sent an email to the company stating that I was very upset with myself because of what had happened. I requested that perhaps they could sell me a new set of rollers. This was on a Sunday morning. Support immediately responded, requesting my address. By Tuesday I had a new set of rollers, free of charge. Great Product and even Greater Support!