I spent far too long researching watch winders available on . I previously had a Versa Double Winder that broke after about 3 years of use. I found this as a replacement. First, the appearance is impressive. Lacquered wood with a solid feel, and metal components. The multiple settings are also helpful depending on what type of watch youre winding, though it would be nice to be able to control the number of rotations. Second, customer service. Unfortunately the unit broke after a year--at the end of the day, its a mechanical item, made in China, not name brand. Contacting customer service via email was a breeze--they were able to send a new one at no cost within a week--thats the kind of we stand by our product service thats rare these days. I look forward to the new one arriving, and hopefully working for years to come.
Great looking item; great customer service
I spent far too long researching watch winders available on . I previously had a Versa Double Winder that broke after about 3 years of use. I found this as a replacement. First, the appearance is impressive. Lacquered wood with a solid feel, and metal components. The multiple settings are also helpful depending on what type of watch youre winding, though it would be nice to be able to control the number of rotations. Second, customer service. Unfortunately the unit broke after a year--at the end of the day, its a mechanical item, made in China, not name brand. Contacting customer service via email was a breeze--they were able to send a new one at no cost within a week--thats the kind of we stand by our product service thats rare these days. I look forward to the new one arriving, and hopefully working for years to come.