Slats broke after 2 months of normal use and customer service unresponsive
The bed looks nice and was easy to assemble, but the slats that support the mattress broke after two months and now I need to buy replacement slats somehow.
Update: I contacted customer service about getting replacement slats. I was told I needed to send them a warranty email. I submitted it through their website and I have not received a response. Downgrading to one star.
Slats broke after 2 months of normal use and customer service unresponsive
The bed looks nice and was easy to assemble, but the slats that support the mattress broke after two months and now I need to buy replacement slats somehow. Update: I contacted customer service about getting replacement slats. I was told I needed to send them a warranty email. I submitted it through their website and I have not received a response. Downgrading to one star.