Based on 365 Reviews

Average

4.6

(365 Reviews)
5 Star
271
4 Star
57
3 Star
26
2 Star
8
1 Star
3
  • user2

    AVOID!

    Received my chair two days ago. Assembly was standard (I'm a professional equipment installer), although I really wish the entire industry would come up with a better design than metal bushings pressed into plywood for fasteners; it's WAY too easy to pull the bushing out if you over tighten. Always listen for cracking wood when tightening bolts. Including gloves to keep packing oil off of hands during assembly is nice. Gloves being sized for a child is not. Pro gripe over. The headrest is very loose, would need a plastic shim to firm it up. Padding on headrest is fabric stretched over a frame, probably will stretch out over time. - 1 star The armrests are also very loose. I fear to put weight on them in case the plastic adjustment mechanism breaks. Padding on armrests is hard plastic with almost no give. Will be purchasing armrest pads, negating $20 coupon at purchase. -1 star. The seat padding is firm but comfortable, no discomfort so far. Back is comfortable, lumbar support is adjustable for height and depth. Tilt mechanism requires a bit of wiggling to lock and unlock. Squeaked a little until I oiled it. Overall fair chair for the price. Time will tell on comfort, but so far I think it will do. UPDATE- I contacted the seller about obtaining a new tilt mechanism as mine requires wiggling the seat back to get it to lock and unlock. They replied with a form email that explained the steps for locking and unlocking the seat back exactly the same as in the assembly instructions. That is not my problem. I have used more office chairs then you have had hot dinners, I KNOW how to lock and unlock a tilt mechanism. MINE IS FAULTY. -1 star for being treated like a child. ...AND 6 months later the chair is broken. Seat back does not return to full upright position. THIS CHAIR IS NOT WORTH HALF OF WHAT THEY ARE ASKING FOR IT!!!!!!!! AVOID! AVOID! AVOID!