Good chair, but Better still excellent customer service
Purchased this for my son, got the chair assembled. The chair is good, it keeps my sons back in good posture, which is very much required because he is on it for 8-10 hours, the seat itself is not really very comfortable but its good. Also, the headrest broke within a very short time on putting very low pressure. I reached out to the customer service disappointed, and the customer service was nothing short of excellence. The customer service is one of the best that I have seen. They patiently listed to my issue, and immediately sent a replacement headrest. I was able to fix the chair and it is as good as new now.
I would buy the chair again, just because I know the company has my back.
Good chair, but Better still excellent customer service
Purchased this for my son, got the chair assembled. The chair is good, it keeps my sons back in good posture, which is very much required because he is on it for 8-10 hours, the seat itself is not really very comfortable but its good. Also, the headrest broke within a very short time on putting very low pressure. I reached out to the customer service disappointed, and the customer service was nothing short of excellence. The customer service is one of the best that I have seen. They patiently listed to my issue, and immediately sent a replacement headrest. I was able to fix the chair and it is as good as new now. I would buy the chair again, just because I know the company has my back.