Based on 61 Reviews

Average

4.6

(61 Reviews)
5 Star
47
4 Star
7
3 Star
3
2 Star
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1 Star
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  • user2

    Gorgeous chairs, great customer service

    I love these chairs and their airy boho 70s vibe. The cane is real, i.e. woven plant material, so it has natural variations from the reeds used and the weaving process. It doesnt have the squeaky perfection of plastic —this is a plus for me, YMMV. The square-ish frame of the backs is solid wood and sanded smooth. The seat cushions are very firm; Im guessing particle board with foam wrap. It needs that sturdiness to physically hold the chair together. Theyre comfy enough for dining chairs, but I wouldnt want to sit for hours. Theres a very slight bounce which really takes me back to when my aunt had similarly shaped chairs when I was a small kid. Just love that. I forgot to take photos of the assembly, but it is indeed quite challenging by yourself. However, it CAN be done by one person if youre determined: lay the frame on its side on soft carpet and drape yourself firmly but gently across it to squeeze the sides together enough to get the screws lined up. This kind of tension is necessary for structural integrity, so its not a bug. Assembly was simple, but not easy. It went quickly once I figured out the drape/body-squeeze technique. Or you could just be less impatient than I and get a second person to help lol. For each chair, the metal frame has 3 pieces: two L-shaped smaller pieces that form the back and go under the seat, and one large piece that is the entire base and legs, and meets the other pieces under the seat. Dont tighten the seat screws until you have all four of them 3/4 of the way in. Attaching the back is the last step and is a breeze. Youll want to attach to two lower screws first, about halfway in, and then the upper screws. Tighten the upper screws before the lower ones—theres a slight curve in the frame right at the lower screw level, and if you tighten the lower screws first, the back wont lie completely flat across the top. Customer service: one of the backs had a dark 3 round stain in the center of the cane. There was no way I was unassembling both chairs, sending them back, and reassembling a new set. So instead of a return through , I contacted the seller directly. They were so friendly and nice and sent a replacement back very quickly (only 5 days including a weekend!) with no reluctance or charge. All in all, just an unusually delightful experience.