The bed is very nice. I love the look and it was simple construction. My issue is with quality control. I had to use a hammer to beat the metal clasp on the side rail in place. It was severely bent, despite being packaged very well. (It wouldnt hook on properly being bent) I also had to tape several of the wooden slates, because they were damaged and had loose chipped wood on them and I didnt want to damage my new memory fo mattress. I tried to call customer service, but a voicemail came on. I left a message with my info, but no one called me back. So overall , the bed is very nice and priced well. It looks just like the image. My complaint is with quality control and customer service.
Nice but quality control problems
The bed is very nice. I love the look and it was simple construction. My issue is with quality control. I had to use a hammer to beat the metal clasp on the side rail in place. It was severely bent, despite being packaged very well. (It wouldnt hook on properly being bent) I also had to tape several of the wooden slates, because they were damaged and had loose chipped wood on them and I didnt want to damage my new memory fo mattress. I tried to call customer service, but a voicemail came on. I left a message with my info, but no one called me back. So overall , the bed is very nice and priced well. It looks just like the image. My complaint is with quality control and customer service.