Based on 322 Reviews

Average

4.6

(322 Reviews)
5 Star
242
4 Star
45
3 Star
24
2 Star
9
1 Star
2
  • user2

    Good frame. Smells.

    The frame is good, and its surprisingly easy to put together. It took me less than 15 minutes to put this frame together, and I am sure that if we ever need to move it to a different house, it will be super easy to take apart and put together again. Its not perfect. Some of the wood doesnt fit as nicely as I would like, but I dont think anybody will ever notice. My main issue with the frame is that the treated wood had a very strong chemical smell. I called the company to asked them about it and they said they never heard of the wood smelling, which I am already surprised about, because it was seriously a strong smell. I asked them how long should I let the frame off gas, they had no idea. I asked them which product they put on the wood so I can do my own research, and they dont know. Finally the lady on the other side of the line contacted the supplier and said that whatever they put on the wood is low VOC, but couldnt tell me anything else about it. I am disappointed that the company has no idea what they are selling. So I am taking one star off because of the smell, and another star because the company doesnt know their own product. We let our frame in an empty room with the windows open and the fan running, and after 3 days the smell was gone. Sadly that doesnt mean that the wood is done off gassing, so if you want to be safe you should leave the frame outside in the sun for a week or so, which is a pain, but its better than your mattress absorbing all that nasty smell, and you breathing all those chemicals while you sleep.