I purchased this item for my daughter, including the over $50.00 shipping. I received it and tried to put it together but the bed was knowingly defective. Im including a picture. I reached out to the vendor, who demanded a photo, essentially calling me a liar, instead of offering to replace the defective BED. BE WARNED, GUYS. PLEASE PLEASE BUYER BEWARE.
Update: The vender finally responded to me and where they didn't offer to make it right, they did refund my full purchase price plus the hefty shipping fee. Just a note that the vender called me yesterday, agreeing to my refund and told me to go ahead and keep the defective bed (which I cannot use but the price of shipping probably had something to do with it). However, the vender kept telling me to remove my review, stating it will negatively affect their store. I altered my ONE star rating to a THREE star rating, because they refunded my full purchase price. But I bought this bed in good faith. I paid for it up front. The vendor was extremely offended at my honest review so I'm still saying, buyer...beware.
Buyer Beware
I purchased this item for my daughter, including the over $50.00 shipping. I received it and tried to put it together but the bed was knowingly defective. Im including a picture. I reached out to the vendor, who demanded a photo, essentially calling me a liar, instead of offering to replace the defective BED. BE WARNED, GUYS. PLEASE PLEASE BUYER BEWARE. Update: The vender finally responded to me and where they didn't offer to make it right, they did refund my full purchase price plus the hefty shipping fee. Just a note that the vender called me yesterday, agreeing to my refund and told me to go ahead and keep the defective bed (which I cannot use but the price of shipping probably had something to do with it). However, the vender kept telling me to remove my review, stating it will negatively affect their store. I altered my ONE star rating to a THREE star rating, because they refunded my full purchase price. But I bought this bed in good faith. I paid for it up front. The vendor was extremely offended at my honest review so I'm still saying, buyer...beware.