I like the bed, my girls do too. Problem is the shipped it without enough bolts. So I could not finish the top rail. No its a hard. Not a big deal, but, I sent an email to the customer service and havent received a reply. That was a problem!!
Edit customer service contacted me and sent me the parts within about a week of this post
Missing parts, missing customer service
I like the bed, my girls do too. Problem is the shipped it without enough bolts. So I could not finish the top rail. No its a hard. Not a big deal, but, I sent an email to the customer service and havent received a reply. That was a problem!! Edit customer service contacted me and sent me the parts within about a week of this post