It is good enough and Super Kindness in responding a customers complaints
Good points: It came faster than I expected considering this unusual times. It is also very good for my kids in this uncomfortable times. The trampoline is strong enough to sustain the two kids of 5 and 13.
Also there is Super Kindness in responding a customers complaints: there came New Mat as in a new picture
(My former complaints: The trampoline mat was badly scratched making a small hole in it. I think it was made during delivery). I do appreciate customer service officers kindness
Suggestion: In delivery box there should be an additional separate boxing within the big delivery box for mat which is most important part. In addition, for the summer season adding some shading net for the product may be an enjoyable product. I add my shading net picture for your reference. This shade protects too much sunny light for small kids even though it is not good for energetic big kids because of uncomfortableness to a tall kids jumping.
It is good enough and Super Kindness in responding a customers complaints
Good points: It came faster than I expected considering this unusual times. It is also very good for my kids in this uncomfortable times. The trampoline is strong enough to sustain the two kids of 5 and 13. Also there is Super Kindness in responding a customers complaints: there came New Mat as in a new picture (My former complaints: The trampoline mat was badly scratched making a small hole in it. I think it was made during delivery). I do appreciate customer service officers kindness Suggestion: In delivery box there should be an additional separate boxing within the big delivery box for mat which is most important part. In addition, for the summer season adding some shading net for the product may be an enjoyable product. I add my shading net picture for your reference. This shade protects too much sunny light for small kids even though it is not good for energetic big kids because of uncomfortableness to a tall kids jumping.