I just wanted to take a moment to extended my thanks to the Company for its unbelievable customer service and outstanding craftsmanship of our trampoline.
I placed the order for our 10ft Trampoline with Net- through .com on March 14, 2020. It arrived a few weeks later. Unfortunately, the hardware to install the safety netting was missing. What happened next was unbelievable. I emailed the company and they express shipped the hardware that was missing. On top of that, they refunded me for 50% of the trampolines cost for my troubles. I now have the trampoline all set up and my 4 year old son absolutely loves it. I couldnt have made a better purchase!
Thank you again for giving us a quality piece of equipment that has already given us hours upon hours of exercise and fun!
Hours of exercise and fun!
I just wanted to take a moment to extended my thanks to the Company for its unbelievable customer service and outstanding craftsmanship of our trampoline. I placed the order for our 10ft Trampoline with Net- through .com on March 14, 2020. It arrived a few weeks later. Unfortunately, the hardware to install the safety netting was missing. What happened next was unbelievable. I emailed the company and they express shipped the hardware that was missing. On top of that, they refunded me for 50% of the trampolines cost for my troubles. I now have the trampoline all set up and my 4 year old son absolutely loves it. I couldnt have made a better purchase! Thank you again for giving us a quality piece of equipment that has already given us hours upon hours of exercise and fun!