When this arrived, it was missing 30 of the parts that we needed to complete it (something I figured out halfway into assembling the bed, which was my error). The company wouldnt ship us the parts so they sent us a new bed and a shipping label for UPS to take back the faulty one.
Thankfully, we didnt return the original bed before the replacement came, because that was also faulty. The parts were all there but some of the parts were dented / built with improper measurements. I was able to take what I needed from the original shipment but that was by the grace of us missing UPS whenever an employee came to pick it up.
We 1. already had a bed because this was an upgrade, so we still had something to sleep on while we waited and 2. had the time to deal with the back and forth of ordering / building / waiting for the delivery because we are working from home.
We love the bed and the design, its very sturdy and one of the better beds I have owned. But know that its a risk on what will arrive / when youll actually be able to sleep on it.
Great bed, gamble on if its built properly
When this arrived, it was missing 30 of the parts that we needed to complete it (something I figured out halfway into assembling the bed, which was my error). The company wouldnt ship us the parts so they sent us a new bed and a shipping label for UPS to take back the faulty one. Thankfully, we didnt return the original bed before the replacement came, because that was also faulty. The parts were all there but some of the parts were dented / built with improper measurements. I was able to take what I needed from the original shipment but that was by the grace of us missing UPS whenever an employee came to pick it up. We 1. already had a bed because this was an upgrade, so we still had something to sleep on while we waited and 2. had the time to deal with the back and forth of ordering / building / waiting for the delivery because we are working from home. We love the bed and the design, its very sturdy and one of the better beds I have owned. But know that its a risk on what will arrive / when youll actually be able to sleep on it.