I am so impressed with . Not knowing who they are, and considering the lower prices compared to other brands, I did not expect such quality.
Now I know who they are. Their plant is in British Columbia, Canada. What a treat. Not made in China.
Of course, it is mostly MDF construction, but a high quality MDF. Better yet, the drawer sides which hold most of the stress of holding the drawers together are actually made of real wood. The drawer runners are steel with rollers. No sticking drawers. The drawers open almost all the way, unlike some furniture that only opens half way because they are cheaply made without steel tracks for support.
s only downfall may come from within. The top of one piece had damage that could only have happened in the plant. Being extremely well packed and no damage to the cartons in shopping, I was shocked when I removed the heavy corner protector and found the corner broken, plus scratches on the top itself. I was short four pieces of hardware on the other dresser which prevented me from finishing the last drawer front. By the way, I bought two (2) of these dressers.
I filled out an on/line claim form for the replacement parts. Within an hour, I had an automated response, assuring me they received it. By the next morning, I had a promise of shipping withing two days. I received a personally written email from customer service telling me what they were doing to make it all right.
As I said, I bought two of these dressers, thinking that if it turns out to be cheap stuff I could return one. I had no trouble deciding to keep them both and assembly was easy. Someone said it took them eleven hours to assemble one piece. I had easy to follow instructions and both dressers together were finished in 3 to 4 hours.
I give a solid 5 stars for quality, 5 stars for customer service, and 4.5 stars for quality control.
Very good for low cost furniture.
I am so impressed with . Not knowing who they are, and considering the lower prices compared to other brands, I did not expect such quality. Now I know who they are. Their plant is in British Columbia, Canada. What a treat. Not made in China. Of course, it is mostly MDF construction, but a high quality MDF. Better yet, the drawer sides which hold most of the stress of holding the drawers together are actually made of real wood. The drawer runners are steel with rollers. No sticking drawers. The drawers open almost all the way, unlike some furniture that only opens half way because they are cheaply made without steel tracks for support. s only downfall may come from within. The top of one piece had damage that could only have happened in the plant. Being extremely well packed and no damage to the cartons in shopping, I was shocked when I removed the heavy corner protector and found the corner broken, plus scratches on the top itself. I was short four pieces of hardware on the other dresser which prevented me from finishing the last drawer front. By the way, I bought two (2) of these dressers. I filled out an on/line claim form for the replacement parts. Within an hour, I had an automated response, assuring me they received it. By the next morning, I had a promise of shipping withing two days. I received a personally written email from customer service telling me what they were doing to make it all right. As I said, I bought two of these dressers, thinking that if it turns out to be cheap stuff I could return one. I had no trouble deciding to keep them both and assembly was easy. Someone said it took them eleven hours to assemble one piece. I had easy to follow instructions and both dressers together were finished in 3 to 4 hours. I give a solid 5 stars for quality, 5 stars for customer service, and 4.5 stars for quality control.