I ordered the 7 piece modular sofa and received it the same week. Pieces were nicely packed and instructions were easy to follow. The seats were a little stiff, but Im sure they will give over time.
One of the seat frames had scratches on the cushion that would not rub out. I contacted customer service via email, and they responded the same evening, with the offer to send a replacement seat or refund. The replacement seat was shipped the next day, and they sent me the fedex tracking info. Overall very happy with my experience and my purchase. Good,
Great customer service
I ordered the 7 piece modular sofa and received it the same week. Pieces were nicely packed and instructions were easy to follow. The seats were a little stiff, but Im sure they will give over time. One of the seat frames had scratches on the cushion that would not rub out. I contacted customer service via email, and they responded the same evening, with the offer to send a replacement seat or refund. The replacement seat was shipped the next day, and they sent me the fedex tracking info. Overall very happy with my experience and my purchase. Good,