Started off great I assemble 90% of the chair. Attaching the back rest then Id be done... Three hours later I was still trying but the attachments are misaligned by a half inch or more. I really wanted to figure it out but there was no way.. reluctantly I decided to contact seller that was a headache in its self since their system directs hou to an automated chat
So I decide Im sending it back, but I get a message saying I need to pay the return shipping.. Well thats not happening its not my fault they built a flawed product. Im so frustrated with their product, their non existing customer service, I will never buy from furniture again. Ill stick with Christopher knight furniture products. When I purchased this chair I also bought two other chairs from Christopher Knight and assemble them in 20min. For both chairs. If your deciding on buying these chairs DONT.
Worst Experience Ever
Started off great I assemble 90% of the chair. Attaching the back rest then Id be done... Three hours later I was still trying but the attachments are misaligned by a half inch or more. I really wanted to figure it out but there was no way.. reluctantly I decided to contact seller that was a headache in its self since their system directs hou to an automated chat So I decide Im sending it back, but I get a message saying I need to pay the return shipping.. Well thats not happening its not my fault they built a flawed product. Im so frustrated with their product, their non existing customer service, I will never buy from furniture again. Ill stick with Christopher knight furniture products. When I purchased this chair I also bought two other chairs from Christopher Knight and assemble them in 20min. For both chairs. If your deciding on buying these chairs DONT.