TLDR; Great quality for the price, GREAT seller, use a drill (TRUST ME), keep some sandpaper on hand, and have help. If you have an issue use the message seller function on , theyre extremely responsive.
I ordered this to give my kids extra room to play in their shared bedroom. We turned the top into a play fort, complete with futon mattress and twinkle lights. They are obsessed.
Delivery was fast, FedEx delivered it to my door which was a bonus because we live in an apt building. Props to my local delivery guy for going that extra mile for me.
These boxes are HEAVY. Im a 56 35 yr old woman that regularly lifts 100lbs plus. Im not by any means weak. Yes, I could move the boxes on my own. I would not recommend it at all. As soon as I had help, I asked for it. My husband struggled more than I did and hes 66 and played football in HS. Just to give you an idea.
Unboxing was fine EXCEPT you have literally no idea where the instructions are. Theyre in a box. Thats all youll know. The hardware is all packaged with the instructions so at least that was handy. If I remember correctly the long box that is super heavy has the hardware and manual. So hopefully Im right and this helps you.
Assembly SHOULD be easy. Instructions are clear. Most items line up just fine. As well as one could expect if youve done a lot of these DIY furniture projects anyway. But the big bolts that hold the major support pieces together had me literally in tears. I have never, EVER had difficulty like this putting something together. My hands were absolutely raw and torn from using the provided allen wrench to screw down the bolts. Take my advice. Use a drill. I had to drill down onto the pre/drilled holes to make more room. I had a square bit that fit the bolts perfectly and I still had to throw all my weight into it. The non/major bolts were all a piece of cake. Ladder. No sweat. Roof. Easy. Mattress supports? Normal drilling. But those supports almost killed me.
Our major issue was the final box that contained the roofing pieces. It was smashed. FedEx did its best to destroy it. Everything was broken except for a few pieces. Emailed the seller through , had a response within 12 hours, and had new product shipped within 36 hours of my original email. It would have been faster if I had stayed on top of my email, the seller was EXTREMELY responsive. I attached pictures of everything and advised to the condition as of receipt from FedEx. Be proactive in your contact and there wont be a lot of back and forth. They gave no push back and were extremely pleasant.
The new box arrived in perfect condition. All pieces were stable. No issues at all. I was able to complete the roof on my own.
The one thing I am going to do to increase stability; Im getting more 1x2 boards to go across the bottom bunk frame for support. Im not comfortable with the amount of boards they supplied. It works, but my kids are very big for their age and very rough. Im sure for 90 of people this will be just fine. Its worth the small extra investment for us.
I will echo concerns about the mattress support beams for the top bunk. They are fairly rough cut and I was nervous about splinters. Definitely not smooth. Maybe keep some medium grit sandpaper on hand for some of the rougher spots. Not a deal breaker.
Overall, quality is quite good. Im very pleased for the price. I would recommend this item with the few tweaks I listed, such as using a drill. Im happy with it, my kids love it, and now they hang out in their room to play much more often. Its so pretty
Great Service, Difficult Assembly
TLDR; Great quality for the price, GREAT seller, use a drill (TRUST ME), keep some sandpaper on hand, and have help. If you have an issue use the message seller function on , theyre extremely responsive. I ordered this to give my kids extra room to play in their shared bedroom. We turned the top into a play fort, complete with futon mattress and twinkle lights. They are obsessed. Delivery was fast, FedEx delivered it to my door which was a bonus because we live in an apt building. Props to my local delivery guy for going that extra mile for me. These boxes are HEAVY. Im a 56 35 yr old woman that regularly lifts 100lbs plus. Im not by any means weak. Yes, I could move the boxes on my own. I would not recommend it at all. As soon as I had help, I asked for it. My husband struggled more than I did and hes 66 and played football in HS. Just to give you an idea. Unboxing was fine EXCEPT you have literally no idea where the instructions are. Theyre in a box. Thats all youll know. The hardware is all packaged with the instructions so at least that was handy. If I remember correctly the long box that is super heavy has the hardware and manual. So hopefully Im right and this helps you. Assembly SHOULD be easy. Instructions are clear. Most items line up just fine. As well as one could expect if youve done a lot of these DIY furniture projects anyway. But the big bolts that hold the major support pieces together had me literally in tears. I have never, EVER had difficulty like this putting something together. My hands were absolutely raw and torn from using the provided allen wrench to screw down the bolts. Take my advice. Use a drill. I had to drill down onto the pre/drilled holes to make more room. I had a square bit that fit the bolts perfectly and I still had to throw all my weight into it. The non/major bolts were all a piece of cake. Ladder. No sweat. Roof. Easy. Mattress supports? Normal drilling. But those supports almost killed me. Our major issue was the final box that contained the roofing pieces. It was smashed. FedEx did its best to destroy it. Everything was broken except for a few pieces. Emailed the seller through , had a response within 12 hours, and had new product shipped within 36 hours of my original email. It would have been faster if I had stayed on top of my email, the seller was EXTREMELY responsive. I attached pictures of everything and advised to the condition as of receipt from FedEx. Be proactive in your contact and there wont be a lot of back and forth. They gave no push back and were extremely pleasant. The new box arrived in perfect condition. All pieces were stable. No issues at all. I was able to complete the roof on my own. The one thing I am going to do to increase stability; Im getting more 1x2 boards to go across the bottom bunk frame for support. Im not comfortable with the amount of boards they supplied. It works, but my kids are very big for their age and very rough. Im sure for 90 of people this will be just fine. Its worth the small extra investment for us. I will echo concerns about the mattress support beams for the top bunk. They are fairly rough cut and I was nervous about splinters. Definitely not smooth. Maybe keep some medium grit sandpaper on hand for some of the rougher spots. Not a deal breaker. Overall, quality is quite good. Im very pleased for the price. I would recommend this item with the few tweaks I listed, such as using a drill. Im happy with it, my kids love it, and now they hang out in their room to play much more often. Its so pretty