Customer service had to get involved because of a shipping company problem. They were prompt, polite, and capable. The issue was resolved completely and quickly and my family can enjoy this sturdy trampoline. Easy to assemble with enclosed tool for attaching the springs. It still required some muscles, which is expected for a sturdy piece of equipment.
Sturdy trampoline, great customer service
Customer service had to get involved because of a shipping company problem. They were prompt, polite, and capable. The issue was resolved completely and quickly and my family can enjoy this sturdy trampoline. Easy to assemble with enclosed tool for attaching the springs. It still required some muscles, which is expected for a sturdy piece of equipment.