I bought this bed frame because I was moving into a new apartment. I was so excited when the package came and was looking forward to it all week because of all the positive reviews. But upon assembly, I noticed there are 3 things majorly wrong with my bed frame. Am I just unlucky and got a lemon?
1) The package came with missing and damaged parts (+1 star for prompt customer service and part replacements):
/ missing 3 pieces of Hardware D so I cant screw on the ladder on one side
/ missing 1 piece of Part 7 so the ladder is incomplete
/ damaged foot of Part 3 made the structure wobbly
/ damaged deformed 1 piece of Part 9 so it wouldnt fit into the rectangular hole on one end
/ one of the big screws wont fit into the hole because the holes did not line up
2) Poorly designed:
/ the bars of the ladder is too thin and hurts your feet climbing up and down the bed
/ its difficult to get out of the bed because the cage is so high (I have a 6 inch mattress but Im afraid to get a thicker mattress to alleviate this problem because the bed frame is so unstable and wobbly// I dont think the frame can support the weight of a thicker mattress)
3) I fear for my safety.
/ perhaps its because Im missing some of the parts
/ idk if it can actually support 250lbs. I have a 26lbs memory foam mattress and I weigh 105lbs and I can already hear the creak and bend under the combined weight.
As much as I would like to return this bed frame, its just too big and cumbersome to do so. Disassembling it without damaging some of the hardwares would be impossible. The snap plastic tab lock cannot be removed from the bed frame, therefore making disassembling impossible.
Unstable, missing/damaged parts, poor design
I bought this bed frame because I was moving into a new apartment. I was so excited when the package came and was looking forward to it all week because of all the positive reviews. But upon assembly, I noticed there are 3 things majorly wrong with my bed frame. Am I just unlucky and got a lemon? 1) The package came with missing and damaged parts (+1 star for prompt customer service and part replacements): / missing 3 pieces of Hardware D so I cant screw on the ladder on one side / missing 1 piece of Part 7 so the ladder is incomplete / damaged foot of Part 3 made the structure wobbly / damaged deformed 1 piece of Part 9 so it wouldnt fit into the rectangular hole on one end / one of the big screws wont fit into the hole because the holes did not line up 2) Poorly designed: / the bars of the ladder is too thin and hurts your feet climbing up and down the bed / its difficult to get out of the bed because the cage is so high (I have a 6 inch mattress but Im afraid to get a thicker mattress to alleviate this problem because the bed frame is so unstable and wobbly// I dont think the frame can support the weight of a thicker mattress) 3) I fear for my safety. / perhaps its because Im missing some of the parts / idk if it can actually support 250lbs. I have a 26lbs memory foam mattress and I weigh 105lbs and I can already hear the creak and bend under the combined weight. As much as I would like to return this bed frame, its just too big and cumbersome to do so. Disassembling it without damaging some of the hardwares would be impossible. The snap plastic tab lock cannot be removed from the bed frame, therefore making disassembling impossible.