The shipping box was very badly damaged, banding was intact, however the bed inside looked OK.
I accepted delivery and the UPS Driver helped as well as noting the shipping damage.
I cut the banding and it came out of the box in amazingly great condition, no damage at all to the bed and all the parts were onboard as they are packed inside the folded bed frame.
Assembly was about 30 minutes and did so on my own as, be warned, this bed is nearly 150lbs., its a Queen Size.
It only takes a few minutes to learn the remote operations and the unit runs smoothly, quietly and gently robust.
This bed is for my 93 year old Mother, whom like many her age has compromised health concerns; congenative heart failure, nearly blind from macular, bad bones, joints, arthritis, etc.; she learned the beds basic functions in less than 5 minutes and loves it!
Note that she had her own foam matress which, works great with this unit and as a bonus the rubberized caps on the bed legs do not allow the bed to slide on her hardwood floors, a big plus! Solid operation, no unwanted movement since shes the only one in the bed theres no rocking or tipping, she feels completely safe.
She has been using this bed now for nearly 4 weeks, no complaints and is, of course, sleeping better.
All this is important for her as she wants to be as independent as possible and this unit aids in her efforts.
Also note, when I accepted delivery I contacted the seller before openning the shipping box to understand exactly the steps which needed to be taken in the event of damage, know that this company made it clear to us that they were behind us in anyway required no matter what, they were completely supportive and wonderful to work with.
We recommend this bed frame unit with confidence and satisfaction.
93 Years Old Loves It!
The shipping box was very badly damaged, banding was intact, however the bed inside looked OK. I accepted delivery and the UPS Driver helped as well as noting the shipping damage. I cut the banding and it came out of the box in amazingly great condition, no damage at all to the bed and all the parts were onboard as they are packed inside the folded bed frame. Assembly was about 30 minutes and did so on my own as, be warned, this bed is nearly 150lbs., its a Queen Size. It only takes a few minutes to learn the remote operations and the unit runs smoothly, quietly and gently robust. This bed is for my 93 year old Mother, whom like many her age has compromised health concerns; congenative heart failure, nearly blind from macular, bad bones, joints, arthritis, etc.; she learned the beds basic functions in less than 5 minutes and loves it! Note that she had her own foam matress which, works great with this unit and as a bonus the rubberized caps on the bed legs do not allow the bed to slide on her hardwood floors, a big plus! Solid operation, no unwanted movement since shes the only one in the bed theres no rocking or tipping, she feels completely safe. She has been using this bed now for nearly 4 weeks, no complaints and is, of course, sleeping better. All this is important for her as she wants to be as independent as possible and this unit aids in her efforts. Also note, when I accepted delivery I contacted the seller before openning the shipping box to understand exactly the steps which needed to be taken in the event of damage, know that this company made it clear to us that they were behind us in anyway required no matter what, they were completely supportive and wonderful to work with. We recommend this bed frame unit with confidence and satisfaction.