product is good but i recieved and extra carton (Carton A) and they wont take it back via R.A. label. They said I should keep the extra parts for future repairs. I asked if i could buy another Carton B to to be able to assemble a whole new sofa and use it also and they said they had no extra Carton B. i don’t believe they manufactured just a porton of the sofa.
customer service is NOT good
product is good but i recieved and extra carton (Carton A) and they wont take it back via R.A. label. They said I should keep the extra parts for future repairs. I asked if i could buy another Carton B to to be able to assemble a whole new sofa and use it also and they said they had no extra Carton B. i don’t believe they manufactured just a porton of the sofa.